​

 

RDD UK ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

 What Information We Collect

We may collect and process the following personal data:

• Contact Information: Name, email address, phone number, and address when you submit a contact form or request a service.

• Usage Data: Information about how you use our website, such as pages visited and time spent, collected via cookies or analytics tools.

 How We Use Your Data

We use your personal data to:

• Respond to enquiries and deliver pest control services

• Improve our website and customer experience

• Send service updates or promotional communications (only if you opt in)

We do not sell or share your personal data with third parties for marketing purposes.

 Lawful Basis for Processing

We process your data under the following lawful bases:

• Consent: When you opt in to receive communications

• Contract: To fulfil service requests and agreements

• Legitimate Interests: To improve our services and website functionality

 Cookies

Our website may use cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

 Data Security

We implement appropriate technical and organisational measures to safeguard your personal data. However, no method of transmission over the internet is completely secure.

 Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.

 Your Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Request correction or deletion

• Object to or restrict processing

• Withdraw consent at any time

To exercise these rights, please contact us at [insert contact email or phone number].

 Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

 

Let me know if you'd like to include details about how you handle customer data in Xero or add a cookie banner notice. I can also help you draft a Terms of Service page to go alongside this.